Privacy Policy

At Arbee's Express, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or make a purchase from us. By accessing our website and providing your personal information, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information when you interact with our website, including:

• Personal Information: Such as your name, email address, phone number, and shipping address when you make a purchase or create an account.

• Payment Information: When you make a purchase, we may collect payment information, including credit card details, but we do not store this information. Payments are securely processed through our trusted payment service providers.

• Usage Information: We may collect information about how you use our website, such as your browsing history, the pages you visit, and your device information (e.g., IP address, browser type, and operating system).

• Communication Information: We may collect information about your interactions with us, including your emails, messages, and feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and provide customer support.
• To send order updates, newsletters, and promotional offers, but only if you have opted in to receive them.
• To improve our website, services, and customer experience.
• To respond to your inquiries and address your requests.
• To prevent fraudulent activities and ensure the security of your information.

3. Disclosure of Your Information

We may share your personal information with trusted third parties for the following purposes:

• Payment Processing: To process payments, we share your payment information with trusted payment service providers.

• Shipping and Delivery: We share your shipping information with courier services to fulfill your orders.

• Legal Obligations: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights.

4. Cookies and Tracking Technologies

We use cookies and tracking technologies to collect usage information and improve your browsing experience. You can manage your cookie preferences by adjusting your browser settings.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you have any concerns or questions about your data, please contact us at sales@arbeesexpress.co.uk.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this policy.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website.

Thank you for choosing Arbee's Express. Your privacy is important to us, and we are committed to protecting your personal information.